Creating a Culture of Engagement

What is the level of engagement, motivation and inspiration across all levels of your organization? Are your people fully engaged in delivering the promises they are making to each other, your customers, shareholders and the community - and independently taking initiative and concerted action to drive results?

There is a wealth of evidence that engaged employees help to turn ordinary customer experiences into those “magical moments” that transform ordinary customers into loyal, engaged ones. These are the very employees that do not have one foot in the organization and one outside looking for greater engagement elsewhere. Cerulean Leadership's Creating a Culture of Engagement programs help organizations build effective engagement frameworks that ensure optimal engagement, employee satisfaction and a maximum return on your human capital investments.

Potential outcomes include:

• Employee Engagement Discovery: We leverage global surveys, pulse panels and eFocus groups to generate a series of indices designed to capture an accurate view of an organization's state of engagement, ensuring the right actions are taken and eliminating speculation and guesswork as to what actions will produce the desired outcome.
• Employee Engagement Advantage: Armed with empirical data gathered directly from employees, we interpret the findings and identify key engagement drivers that become a guide as to what needs to happen within an organization to achieve a desired future state. We also develop compelling internal positioning and messaging platforms that resonate with employees, prompting the specific and necessary behavior shift needed to enable the change.
• Employee Engagement Execution: Focusing on change communications, we create an ongoing dialog across the employee population ensuring we keep a finger on the pulse of the organization. We create and implement strategic WorkStream and other initiatives leading to programs specifically designed to generate the highest impact on employee engagement, driving culture change and creating an environment conducive to high performance and productivity.

To find out more about Cerulean Leadership's Creating a Culture of Engagement, please contact Jeri Wilson, Director Cerulean Client Relations, at 310-413-8773 or email jeri@CeruleanLeadership.com.